Court Allows Additional Evidence at Trial in ERISA Disability Case
The Administrative Record
In most cases, when a lawsuit is filed to secure long term disability benefits under an ERISA governed policy the only information that a Judge can consider at trial is what is contained in the Administrative Record. The Administrative Record consists of all the information you supply to the insurance company in support of your claim, and all the information generated and collected by the insurance company to evaluate your claim. The Administrative Record typically closes after an insurance company renders a final denial of benefits.
What does this mean? It means that you are precluded from adding any additional information to your file that could support your entitlement to benefits after a final denial has been rendered. However, a recent order entered by a federal court Judge in the Northern District of California in the case of Oldoerp v. Wells Fargo & Company Long Term Disability Plan; Metropolitan Life Insurance Company demonstrates that the Administrative Record does not always close following a final denial of benefits under an ERISA governed disability policy.
When additional information can be added to the Administrative Record
First and foremost, it is important to note that the ruling entered in Oldoerp is predicated upon a de novo standard of review at trial. If your lawsuit is being decided under the arbitrary and capricious standard of review then the arguments and rulings contained in the order entered by the Court in Oldoerp would not apply.
In this case Ms. O was attempting, amongst other evidence, to have the favorable ruling from the Social Security Administration admitted into evidence for the Judge’s consideration at trial. MetLife opposed the entry of this information as the Social Security ruling was made one month after MetLife had entered a final denial of benefits. Attorneys for MetLife argued that the information contained in the SSDI claim file would not be probative in determining whether MetLife made an erroneous decision to deny benefits, as the ruling did not exist at the time of MetLife’s final denial. The Court disagreed and noted that under certain circumstances new evidence may be admitted “to enable the full exercise of informed and independent judgment.” Citing applicable case law in the 9th Circuit, the Court went on to state that, “[E]xtrinsic evidence is appropriate when “circumstances clearly establish” that additional evidence is necessary to conduct an adequate de novo review of the benefits decision.” What constitutes an “exceptional circumstance?” According to the Court and 9th Circuit case law, it would include, in part:
- Claims that require consideration of complex medical questions or issues regarding credibility of medical experts;
- The necessity of evidence regarding interpretation of the terms of the plan rather than specific historical facts;
- Instances where the payor and the administrator are the same entity and the court is concerned about impartiality;
- Circumstances in which there is additional evidence that the claimant could not have presented in the administrative process.
With respect to getting the Social Security file into evidence, attorneys for Ms. O, argued it was the last circumstance that applied. The Court agreed with her attorneys and noted that the ruling by the SSA was based on an in-person evaluation as well as a review of medical records and as such could shed new light on Ms. O’s condition during the relevant time period. The Court further stated that the SSDI evidence “potentially bears on whether she experienced functional limitations” during the time MetLife was reviewing her claim, and thus whether MetLife was correct to deny her claim for benefits. As such the Court determined that the SSA record is necessary for an adequate de novo review.
What does this mean for you?
This ruling demonstrates that in very limited situations additional evidence outside of the Administrative Record can be argued at trial. The analysis of the information to be proffered, the applicable standard of review, and the jurisdiction of the court all must be evaluated to determine if the right to add information outside of the Administrative Record exists.
Attorneys Dell & Schaefer have not represented Oldoerp at any stage of her claim. If your claim has been denied on appeal and your only option is to bring civil suit under ERISA, please feel free to contact our Office for a free consultation.
Resources to Help You Win Disability Benefits
Submit a Strong MetLife Appeal Package
We work with you, your doctors, and other experts to submit a very strong Metlife appeal.
Sue MetLife
We have filed thousands of disability denial lawsuits in federal Courts nationwide against Metlife.
Get Your MetLife Disability Application Approved
Prevent a MetLife Disability Benefit Denial
Negotiate a MetLife Lump-Sum Settlement
Our goal is to negotiate the highest possible buyout of your long-term disability policy.
Policy Holder Rating
They will do anything to not approve your claim
Reply
They FULL OF ****
MetLife for disability? Avoid the surgery unless it's life-threatening
Only care about $$$$$
Reply
They demanded an overpayment, stopped my claim, and lied about it
Reply
Your decision making process is absurd!
My husband has 2-5 yrs to live, yet MetLife has been giving him the run around
Reply
Inappropriate conduct!! Rude, discriminatory, etc
Reply
Q: Can Metlife reduce my LTD benefit due to SERP payments that were not paid to me (they went directly to FICA taxes)?
Q: Do I have an option after my appeal is denied?
Q: My daughter died in 2019
Q: Can I sue Metlife for non payment of approved claim?
Q: How far behind in payments does Metlife have to be to take legal action?
Q: Does Metlife pay Disability payments ahead? Example: December payment is for January.
Q: Would any new disabling conditions be considered by Metlife when considering whether or not to continue my benefits?
Q: MetLife: Mental Health and Physical Disabilities
How Does Having A Disability Lawyer Help Me Fight For Metlife Disability Benefits?
What Should I Expect if Metlife Wants to Send Someone to Interview me?
MetLife Disability Buyout and Lump Sum Settlements are Back
Metlife - Latest trends seen in handling ERISA and private disability insurance claims
Why Must Your Disability Insurance Lawyer Understand Your Disabling Condition?
Disability Benefit Denial Reason #5 – Your Medical Evidence is Weak
Disability Benefit Denial Reason #4 - Your Doctor Is Misled By the Disability Company
Disability Benefit Denial Reason #3 - Video & Social Media Surveillance
Teacher's Disability Benefits Reinstated by MetLife
MetLife Denies Disability Benefits and Tells TFORCE Truck Driver Its Safe For Him to Drive
Contracts Manager With Toxic Encephalopathy Wins MetLife Long Term Disability Denial Appeal
MetLife Approves Long Term Disability Claim For Executive Assistant with Neck Pain
MetLife Approves Disability Benefits to Dentist With De Quervain's
Dell Disability Lawyers Successfully Appeals Metlife Denial of Benefits to Veteran
Metlife Overturns Denial on Appeal by Dell Disability Lawyers
Senior Global Tax Director for billion dollar worldwide industrial company is again receiving disability benefits from MetLife after Appeal by Attorney Alexander Palamara
Reviews from Our Clients







5 Ways We Help Get Your Benefits Paid
Our goal is to get your application for disability insurance benefits approved. Applying for disability insurance benefits can be a difficult process and the information you provide is critical. Most disability insurance companies look at your application in hopes of finding a reason to deny your claim. Your disability company will ask you to complete numerous forms, interview you, request lots of information, speak with your doctors and possibly request to have you examined by their hired gun doctor.
Through our experience of having helped thousands of disability insurance claimants, our disability insurance lawyers will guide you through the entire application process and give you the best chance to get your disability claim approved the first time.
If your disability insurance benefits have been wrongfully denied, then our disability insurance lawyers know exactly what it takes to get your disability claim approved. You only get once chance to submit an Appeal, therefore every piece of evidence that will support your disability claim must be included. The goal is to win your disability benefits at the Appeal level, but while preparing your Appeal you must consider how a federal judge will review your disability claim if your benefit denial is upheld.
Preparing a strong disability appeal package is an art that requires you to understand how the courts interpret your disability policy language, ERISA regulations / laws, and how to strategically present evidence in support of your definition of disability. We encourage you to contact any of our long-term disability attorneys for a free immediate review of your disability denial.
98% of the disability insurance lawsuits filed by our law firm have resulted in either the payment of benefits or a lump-sum settlement agreement. Our disability insurance attorneys have filed ERISA governed and private policy long term disability insurance lawsuits against every major disability insurance company in state and federal courts nationwide and we love fighting for the little guy against the multi-billion dollar insurance company giants.
We have recovered hundreds of millions of dollars for our clients and we would like the opportunity to provide you with a free review of your disability benefit denial. There are many complex factors in a disability benefit lawsuit and the legal battle to win long term disability benefits can be fierce.
Approval of long-term disability is a continuous process as every disability insurance company will evaluate your eligibility for benefits on a monthly basis. You can never let your guard down and assume that your disability company will continue to pay your benefits for as long as you think you need them.
Our disability insurance law firm offers a reasonable flat fee monthly claim handling service in which we handle every aspect of your long-term disability claim and do whatever it takes to make sure you are paid every month.
Let's discuss if a lump-sum settlement or buyout of your disability insurance claim is both available and makes financial sense for you. Our disability insurance lawyers have negotiated more than five-hundred million dollars in disability insurance buyouts and we know how to get you a maximum settlement. A disability insurance company is not required to offer a buyout and not every disability company offers them.
Questions About Hiring Us
We are disability insurance attorneys that know how to get your short or long term disability benefits paid. As a nationwide law firm we have helped thousands of disability insurance claimants throughout the United States to collect hundreds of millions of dollars of disability insurance benefits from every major disability insurance company.
Our attorneys have been able to either get our clients paid monthly disability benefits or obtain a one-time lump-sum settlement in more than 98% of our cases. Our disability insurance lawyers have seen it all when it comes to disability insurance claims and we know exactly what it takes for your disability claim to be approved.
We offer disability insurance attorney representation nationwide and we welcome you to contact any of our LTD lawyers for a free immediate review of your disability claim. We also invite you to visit and subscribe to our YouTube channel where we have more than 900 videos and regularly provide tips to help protect your disability benefits.
Our disability insurance attorneys help individuals that have either purchased a long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer. We have helped individuals in almost every type of occupation with monthly disability benefit payments ranging from $1,500 to $50,000.
Our clients include all types of employees ranging from retail associates, sales representatives, government employees, police officers, teachers, janitors, nurses, pilots, truck drivers, financial advisors, doctors, dentists, veterinarians, lawyers, consultants, IT professionals, engineers, professional athletes, business owners, and high level executives.
A strong understanding and presentation of the duties of your occupation is essential for securing disability insurance benefits.
Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability insurance lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.
Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.
The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.
In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.
No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via phone, email, fax, or video conferencing sessions. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.
When you call us during normal business hours you will immediately speak with a disability insurance attorney. We can be reached at 800-698-9159 or by email. Lawyers and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.